Course ID: TGS-2019503871

This 2-day programme is designed to equip leaders and managers within the organisation with the skillsets to perform effectively through identifying their skills requirements, facilitating their learning opportunities and coaching them for performance. 

Department Managers, Managers and High Potential Executive

Front-line workers, staff in supervising roles or individuals in professional/talent positions with supervisory responsibilities

Course Outline

ORGANISATIONAL STRATEGIES AND BUSINESS PLAN

  • What is people development and why is it important?
  • Roles and trends in people development
  • Emerging trends in people development
  • Industry codes of practice in people development
  • Organisational policies and procedures relating to capability development
  • Legal and ethical considerations in capability development

CURRENT SKILLS VS REQUIRED SKILLS

  • What is competency and competency gap?
  • Five dimensions of competency
  • Training Needs Analysis (TNA)
  • BPLL and SPL Model in Training Needs Analysis
  • McGhee and Thayer’s Three Level Analysis
  • Trends in Training Needs Analysis
  • Emerging trends in talent management
  • The 5 levels of proficiency 

CONDUCTING A DISCUSSION

  • The PIES questioning technique
  • The process of active listening
  • Establish possible learning priorities
  • Critical success factors
  • The ISA approach to conducting discussion
  • GROW model of coaching
  • ADDIE instructional design
  • Impact of coaching on individuals 

REVIEWING COACHING OUTCOMES AGAINST COACHING GOALS

  • Monitor progress and discussion guide
  • Review coaching outcomes

Course Delivery

Synchronous E-Learning via Zoom

This course is offered in partnership with Organisational Development Concepts UEN201026450Z.