Course ID: TGS-2019503873

This 2-day programme is designed to provide participants with the skillsets to facilitate innovation at the workplace, manage implementation of change strategies and processes, monitor and evaluate impact of change on team leaders.

Who is this course for?

Department Managers, Managers and High Potential Executives

Course Outline

FRIGHT, FLIGHT OR FIGHT

  • Introduction to Change
  • Entering the VUCA world
  • How to manage VUCA
  • Innovation
  • Importance of service innovation
  • Facets of change management in an organization
  • Organisational policies and procedures regarding change management

WORK WITH THE BIG PICTURE IN MIND

  • What is Systems Thinking?
  • Systems thinking tools
  • Tacit vs. Explicit Knowledge
  • Learning Organisation
  • Factors contributing to change
  • Kotter’s 8-Step Change Management Theory
  • Prosci’s Change Management Theory
  • Recognising and addressing feelings when managing change
  • Competencies to respond positively to change
  • Behaviours and systems supporting/limiting effectiveness of change
  • Roles in implementing change management strategies
  • How to keep abreast of change management systems

MANAGING CHANGE PROCESSES WITH CARE

  • Learning from change management strategies
  • Methods and tools for data analysis
  • Qualitative and quantitative data
  • Data analysis methods
  • Support enterprising behaviour and risk taking

Course Delivery

Synchronous E-Learning via Zoom

This course is offered in partnership with Organisational Development Concepts UEN201026450Z.